Software Issues

Most of the common issues involving software issues typically revolve around the operating system having issues due to a failed or poorly installed windows update, conflicting drivers, 3rd party not functioning properly or a virus infection.

Typically, the professionals at MV Computers experience issues related to 3rd party programs such as QuickBooks, Microsoft outlook, Mozilla thunderbird (email client), or their adobe suite. Rest assured, our team is QuickBooks and Microsoft certified and can easily and quickly resolve most issues related to these software issues.

In most cases, the issue with the software is due to either data corruption on the machine or with the appropriate database associated with the program. For instance, the .QBW (or QuickBooks for Windows file extension, is associated with a company file for QuickBooks programs ranging for over a decade. In addition, the popular .pst extension for “personal … table” is the most common extension for QuickBooks files (specifically if you are using a POP or IMAP account). In the event you are using an exchange account, you may be more familiar with the .OST extension (offline folder file extension). Regardless of what extension for your database, or program you are using, our team at Mission Viejo Computer Repair can easily help you identify the root cause of the issue and resolve the problem with you right present — after all, we take pride in our ability to explain the issue to our clients and turn it into a learning experience.

Finally, one reason a system may be having issues is due to corruption in the registry or the registry not being cleaned out since a program was removed or added. While our team knows the ins and outs of the registry, we HIGHLY recommend most of our clients do not utilize a registry cleaner. While they can be “beneficial” they typically cause more harm than good, and they really should be used minimally unless directed by a professional. In most cases, we are scanning for specific registry values which may be causing a program or system confliction with an application you are attempting to use — rather than “cleaning” the entire registry.

At Mission Viejo Computer Repair Service, we are a completely mobile and onsite computer repair company. This simply means that we do not have a physical brick and mortar store location. This model allows us to keep our costs low, and pass these extra savings directly on to you, our customer! We will meet you at either your place of business or home and do the entire repair right in front of you. In the off chance we are unable to fix the issue on site, we will take your system with us and return it to you when it is complete and in a timely fashion! Thank you for supporting a locally owned and operated small business as we continue to provide Mission Viejo with the best Computer Repair Service near you!