Non-Responsive Systems

Have you noticed recently your computer has been slowing down? Common tasks that used to take seconds are now taking minutes? Does starting up your computer have you walking to the coffee maker and reading the paper before you get to your desktop? These are all signs of a slowing computer due to either hardware or software issues. Whether the system is failing from one or another, our professionals can quickly help you identify what is the root cause and how to fix the issue.

Traditionally, older/slower machines experience these problems due to hardware (such as the hard-drive) showing signs of wear-tear that are inevitable as the system ages. While this is inevitable, there are ways to off-set and slow down the degrading of the equipment and help preserve the speed of your machine. In addition, our staff will train you on how to perform these routine tasks which can extend the overall life and health of your machine while helping to maintain its speed.

If the system is beginning to slow down due to an old hard drive our team will help transition the old hard-drive out and make a recommendation on a new hard-drive pending your specific and individual needs. Since our inception, our team has focused on the motto, “there is no cookie cutter approach to I.T.” and as such, each of our clients will need a different and unique recommendation on how to address their computer issues. In some instances, the appropriate recommendation for a client is a larger, old-traditional hard drive versus a new/faster solid-state drive. While this is just one option, our team will go over every detail, including cost, down time, and potential replacement when making the decisions as we look at you as our partner through the repair process.

If the machine is coming to a screeching halt due to software (either from a virus or corrupted windows update, our team has seen it all and can assist throughout the repair process. Typically, we see the majority of software related slowness due to one of the two above categories. If the corruption is due to a windows update, we can help revert the system back and either manually install the update or disable this specific update so that it will not negatively impact your system as it previously has. If the issue is a virus, our team will help walk you through the virus removal process, remove the virus, and make sure that your system is secure from any potential infection(s).

At Mission Viejo Computer Repair Service, we are a completely mobile and onsite computer repair company. This simply means that we do not have a physical brick and mortar store location. This model allows us to keep our costs low, and pass these extra savings directly on to you, our customer! We will meet you at either your place of business or home and do the entire repair right in front of you. In the off chance we are unable to fix the issue on site, we will take your system with us and return it to you when it is complete and in a timely fashion! Thank you for supporting a locally owned and operated small business as we continue to provide Mission Viejo with the best Computer Repair Service near you!